Effective Date: 19/12/2024
Last Updated: 19/12/2024
Welcome to ViralHub. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide Directly
Account Information: When you create an account or sign in through social media (e.g., TikTok), we collect your name, email address, profile picture, and other account details.
Payment Information: For subscription plans, we collect billing details, such as credit card information, through a secure third-party payment processor.
Support Requests: If you contact us for support, we may collect additional details to assist you.
1.2 Information We Collect Automatically
Usage Data: Information about your interactions with the Service, such as the features you use, timestamps, and navigation paths.
Device Information: Details about the device you use to access the Service, including your operating system, browser type, and IP address.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and enhance your experience.
1.3 Information from TikTok API Integration
Account Metrics: With your consent, we collect metrics such as trending hashtags, viral content interactions, audience engagement, and account performance directly from TikTok’s API.
Analytics Data: We analyze your account data to generate insights for trends, audience, and content strategies.
2. How We Use Your Information
We use your information to:
Provide and improve the Service.
Generate insights and personalized recommendations for your growth on TikTok and other platforms.
Analyze market trends and deliver trend forecasts.
Communicate with you about updates, promotions, and support requests.
Ensure the security and proper functioning of the Service.
Comply with legal obligations and enforce our terms.
3. Sharing Your Information
We do not sell your personal information. However, we may share it under these circumstances:
Service Providers: With third-party providers for payment processing, data analytics, and cloud hosting.
TikTok API Integration: As required to pull your account data for analytics and insights.
Legal Obligations: To comply with laws, regulations, or legal requests.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. Your Data Choices
Access and Update: You can access and update your account information through your profile settings.
Revoke API Permissions: You can revoke our access to your TikTok data through your TikTok account settings.
Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
Cookies: Manage cookies through your browser settings.
5. Data Retention
We retain your information as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal information, unless retention is required by law.
6. Security
We implement industry-standard security measures to protect your information, including data encryption (AES-256), secure API calls, and regular vulnerability assessments. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Security
We implement industry-standard security measures to protect your information, including data encryption (AES-256), secure API calls, and regular vulnerability assessments. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
7. Children's Privacy
Our Service is not intended for users under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through the Service. Please review this Privacy Policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: tenes.trillo.eduardo@gmail.com
10. Additional TikTok API Information
We comply with TikTok’s API usage guidelines and only access your account data with your explicit consent. You can revoke our access at any time through your TikTok account settings.